From the time you put the piece in the mail to the time you receive proof that the piece was received could take up to 30 days. If you’re in one of the markets mentioned above, it means you can eliminate days out of the Certified Mail process. The payoff is reduced costs, improved client satisfaction and accelerated business processes. Innovations in analytics, dashboards, and APIs leverage the integration of IMb and IMpb tracking data to bring increased visibility to Certified Mail across the Enterprise. Enterprise mailers have new opportunities to modernize Certified Mail. While you’re waiting for the Postal Service to fully modernize Certified Mail, there is no need to be in the dark when it comes to your delivery information. It carries the same legal status as physical forms and is commonly used to replace the legacy green card. Return Receipt (electronic) provides city, state, time, date, and signature within 24 hours or less of mail delivery.IRS code indemnifies taxpayers from fines or penalties if the Postal Service took possession of mail that was never received. Proof of Acceptance (electronic) has been held by the IRS, state, and federal courts as prima facia evidence that the Postal Service physically took possession of mail on a specific date and time.These solutions integrate tracking data from the Postal Service’s IMb and IMpb systems to provide near real-time analytics and dashboards of Certified Mail status and delivery events.Īs enterprise mailers gain easier access to dashboards and analytics, they are increasingly leveraging the Postal Service electronic services: A new category of intelligent Certified Mail solutions is emerging from software and service providers. The postal industry is responding to the need to modernize Certified Mail. Self-storage: auction of contents for abandoned storage units.Banking, utilities, and insurance: complying with escheatment laws related to unclaimed bank accounts, insurance policies, and utility deposits.Insurance: ensuring that notice of cancellations are received to resolve disputed claims.Loan services: accelerating asset recovery in servicing of car loans, home mortgages, and other loans.In certain industries, regulations mean that the timely and accurate delivery and receipt data is crucial when it comes to asset recovery or compliance. This is why it has not experienced a significant decline. When it comes to proof of delivery, for certain types of mail in specific markets, Certified Mail is the only proof that can be used as evidence. The statutes that drive Certified Mail specifically say Certified Mail or Certified Mail with Return Receipt requested. It is also the notice required by law that triggers the execution of key business and legal processes in many industries. Certified Mail serves a critical legal purpose: It serves as evidence that documents were mailed to other parties and that those documents were received. It is not a discretionary choice it is mandated by statute or federal code. Why does modernizing Certified Mail matter to businesses and their service providers? Simply put, businesses send Certified Mail because they have to. And Informed Visibility, which leverages GPS data to provide commercial mailers with near real-time visibility as mail pieces move through the mail stream, was also created a few years ago.Ĭertified Mail, however, is not being modernized as quickly as other services. For example, Informed Delivery, which provides users with digital previews of their mail, was introduced. The Postal Service is bridging the gap between physical services and customers’ needs for digital information. The challenge is that many of the standard actions around Certified Mail still involve physical process, and the OIG’s report states that modernizing the service to better meet mailers’ needs is necessary. Postal Service report, the time has come to focus on enhancing Certified Mail. Postal Service Office of the Inspector General’s Delivering Piece of Mind: Certified Mail and the U.S. Certified Mail is expensive to prepare and difficult to track.Īccording to the U.S. They fill out each form, place the barcoded sticker on the envelope, and then collect and store the forms when they are returned. For many mailers, using this service is still a manual process. Today, nearly 200 million pieces of Certified Mail are delivered each year.Ĭertified Mail serves a critical legal purpose as proof that documents were mailed and notices were received. Certified Mail, a service that provides a mailer with a receipt and verification that an item was delivered or that a delivery attempt was made, was launched by the Postal Service in 1955.
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